If you need to permanently remove your WhatsApp Business API number, it must be done from Meta’s WhatsApp Manager. Follow the steps below carefully to avoid unintended data loss or service disruption.
Go to Meta’s WhatsApp Manager:
👉 https://business.facebook.com/latest/whatsapp_manager/
Log in with the Facebook Business account connected to your WhatsApp Business API.
In the left-hand menu, go to Account Tools
Click Phone Numbers
You’ll see a list of all WhatsApp Business API numbers connected to your account.
Locate the WhatsApp number you want to remove
Click the Delete (🗑) icon next to the number
A confirmation pop-up will appear
Click Next and confirm the deletion
Once confirmed, the number will be permanently removed from your WhatsApp Business Account.
Deleting your WhatsApp Business API number will permanently remove access to:
Your Display Name & Business Profile
Official Business Account (OBA) verification status (if approved)
Messaging Tier & Quality Rating
Chat history and message insights
Template associations linked to that number
This action cannot be undone.
Before proceeding, make sure to:
Download important chat history or analytics reports
Export broadcast or conversation logs if needed
Inform customers about alternative contact methods
Confirm that deletion is absolutely necessary
Recovery after deletion is not guaranteed.
If you plan to migrate the number to another provider, ensure proper migration steps are followed instead of deletion.
If the number is still actively connected in DMLY, disconnect it first from your workspace before deleting it in Meta.